ATM Processing
Merchant Services America
We Promise to beat all ATM competitor prices
Merchant Services America provides delivery and installation of Automated Teller Machines throughout the country. Own an ATM Machine and process under the largest, most secure ATM Network in America! 24/7 Customer Support, and LOWEST Cost Brand New ATM Machines, Parts and Supplies! OR, your business may qualify for a FREE ATM machine!
FACTS
Stores with ATM’s attract 11% more customers.
Stores with ATM’s attract 11% more customers.
72% of American consumers have an ATM / Debit card
Check/Debit card use has exceeded credit card use since 2009
Having an ATM in your place of business provide many benefits
- An alternative payment option for customers versus checks, credit cards or extending credit
- Cash does not have the stress associated with bad checks, and credit card processing fees.
- A convenience for customers who no longer need to leave your business to find cash somewhere else
- A draw that brings in MORE walk-in traffic.
- Provides more money for customers to spend at your business.
- An asset that improves the image and value of your business.
- A revenue generator that occupies no more than two square feet of floor space.
Free ATM Processing
Get FREE ATM Processing! No Hidden Fees! Most ATM companies charge processing fees, and on top of that offer no value. With Merchant Services America, processing for your Automatic Teller Machine is always free! 100% of the ATM processing surcharge revenue remains YOURS!
Free ATM Supplies
Free ATM Reports
Buy or lease an ATM with All Star, and you automatically receive free access to our ATM reporting service online. This award winning web-based application gives users real-time data on your machine(s) balance, daily/monthly/quarterly revenue, transaction totals, and more. Once you are a registered user for our ATM Reports, you can simply log on to our secure web server from anywhere in the world via computer and view or download any data on any of your ATM Teller Machines. It’s that simple! Our ATM reporting capabilities are VERY user friendly. Try us for 30 days on one ATM Cash Machine and see for yourself!
ATTENTION MERCHANTS! If you’re looking for FREE vending machines to generate extra income for your business from your empty space, please visit our preferred vendor, All Star Vending Service. They have helped other merchants and they can help you too.
About ATM Machines
We Promise to beat all ATM competitor prices
It’s that simple. Look at all our competitors ATM prices and when you find the best value, bring it to us. If by some chance Merchant Services America is not offering the best value already, we won’t just match the price of your ATM we will BEAT IT!! You simply can’t lose with Merchant Services America. Here are some of the other benefits that our ATM clients receive:
Lowest ATM competitor prices
- Guaranteed LOWEST ATM Prices
- Receive 100% Of The ATM Surcharge
- You Get Your Own ATM Website To Track Your ATMs
- Free 24-7 Technical Support For Your ATM
- Free ATM Supplies For Life
- No Hidden Fees For Your ATM Machine
- Free Monthly ATM Statements
- Great Lease To Own ATM Rates
- Prompt Payments To You
- ATM Machine Buy Back Program
Ordering your new ATM is as simple as contacting us and arranging for delivery to your business. The cost of a new ATM includes: shipping and delivery to your location, professional installation, and processing services. We have a variety of convenient payment options available to complete your purchase. Contact us today to order your new ATM!
Quantities are limited. ATM Machines are first come – first served. Prices and availability are subject to change. We reserve the right to withdraw or adjust our prices without notice.
Free ATM Machines
- Malls and Shopping Centers
- Gas stations and Truck Stops
- Bars and Nightclubs
- Grocery stores
- Hotels/Motels
- Bowling Alleys
- Casinos And Bingo Halls
- Amusement Parks
- Colleges And Universities
- Convention Centers
- Hospitals
- Any Location With Heavy Foot Traffic
Merchants Services America
Merchant Services America will place an ATM in your location at No-Cost to you and will continue to operate the ATM for as long as your location continues to handle 100 or more transactions per month.
Most other private ATM operators will only sell or lease you an ATM and will not place an ATM at your location. Most financial institutions will only place an ATM in your location if the ATM is handling a high number of monthly transactions (usually 1000 per month or more).
Merchant Services America Pays For:
1. The ATM Machine
2. The Costs of Telephone Installation
3. The Monthly Telephone Expenses
4. All Costs of ATM Equipment (ATM, Signs, Supplies etc.)
5. All Insurance and License Costs for the ATM
6. All Servicing and other related Costs
How can i predict my ATM machine will do well?
How many people come into your business each day? The average usage a day is anywhere from 4-8% of people that walk by the ATM machine. Therefore, if you have over 150 people coming in your business a day, you could have between 6-12 uses a day on your ATM machine. If you set your surcharge on your ATM machine at $3, which is what most banks charge, you could be making between $558-$1,116/Month.
A majority of our customer’s average at least 350 ATM transactions per month. Some customers see well over 1,000 transactions per month. It all depends on your location.
Most restaurants see at least 300 people each day. Again, keep in mind, you’ll also see a majority of the cash being withdrawn out of your ATM machine spent inside your business. So not only are you making a profit off of the surcharges on the ATM machine, but you’re also going to see more cash being spent inside your business. Again, CASH IS KING!
ATM Error Codes
We Promise to beat all ATM competitor prices
Merchant Services America is in no way liable for the misinterpretation of the error codes here within , nor are we responsible for hardware that is order to fix machine problem ,without direct consultation with a certified merchant Services America technician
20001 | Unable to load a cassette | Remove and replace cassette – Check the micro-switch located on the inside left wall of the dispenser |
20002 | Low Cash | Replenish the cash – if using less than 75 bills, disable “Low Cash Warning” in the Transaction Setup menu. |
20003 | Reject Bin is Full | Empty reject bin – if bin is empty, do a Cassette Total |
20004 | Vault Door is Open | Close vault door – check vault door switch (located upper left corner) – check that black and white, 2 -wire connector is properly connected at rear of main board. |
20010 | Receipt Paper Jam | Remove jammed paper – Release receipt paper drawer by pressing the tab with the green sticker located at the front of the printer. |
20012 | Receipt printer feed lever open | Close the feed lever on the printer. |
20013 | Receipt paper is empty | Replenish the paper roll |
20014 | Thermal printer is overheated | Contact manufacturer |
2xx15 | Cash Dispenser detects bills prior to dispensing | Remove any jammed bills from the dispenser. |
Axxx1 | Receipt printer feed lever open – during operation | Close the feed lever on the printer. |
Axxx2 | Thermal printer is overheated – during operation | Contact manufacturer |
Axxx3 | Receipt Paper Jam | Remove jammed paper – Release receipt paper drawer by pressing the tab with the green sticker located at the front of the printer. |
Axxx4 | Receipt paper is empty | Replenish the paper roll |
Axxx5 | Receipt paper is jamming during loading | Remove any jammed paper and then reload. |
Axxx8 | Receipt paper cutter error | Contact manufacturer |
ADNxx | Printer connection error | Check cables between Printer and Mainboard, remove cables (even though they may be attached) and re-connect |
C001x | CDU sensor is tripped | Most typically a COO11 error, this would indicate a bill jam at the exit sensor of the Cash Dispenser. Usually caused by a customer putting fingers in the cash drawer during dispense. |
C002x | CDU sensor is tripped | Check dispenser for jammed bills and restart the machine |
C0030 | CDU motor failure | Contact manufacturer |
C0031 | CDU Gate solenoid error | Contact manufacturer |
C0032 | Outlet solenoid error | Contact manufacturer |
C0033 | CDU Encoder error | Contact manufacturer |
C0034 | Double Note detect module failure | Contact manufacturer |
C0035 | Double Note detect module failure (2) | Contact manufacturer |
C0036 | Detected notes in path before initializing | Check for notes in the Cash Dispenser. |
C0039 | Gate sensor open during initializing | Contact manufacturer |
C003B | Notes detected during installation | Check for notes in the Cash Dispenser. |
C0040 | Cassette removed during dispense | Reset the cassette, check position of microswitch on right rear wall of cassette bay in the dispenser. Check the condition of the white plastic cassette retaining clips in the dispenser. |
C0041 | Tried to dispense notes more than 5 times | Check the condition of the cash in the cassette. Verify that the cash is of good quality. Check that the denomination in Transaction setup matches the actual denomination loaded |
C0042 | Note jam | Check for notes in the Cash Dispenser. |
C0043 | More than 10 notes rejected during one transaction | Verify the quality of the cash. Straighten and shuffle cash in the cassette. |
C0044 | More than 5 notes rejected consecutively | Verify the quality of the cash. Straighten and shuffle cash in the cassette. |
C0046 | CDU Hardware Failure | Contact manufacturer |
C0047 | Feed error | Check the notes in the cassette, feed error occurred where the cash leaves the cassette. Verify that the cassette has cash in it. |
C0048 | Incorrect bill count | Verify cash count under settlement |
C004A | Jammed notes | Check for notes in the Cash Dispenser. |
C004B | Long note detected 3 times consecutively | Verify the quality of the cash. Straighten and shuffle cash in the cassette. |
C004C | Miscount of notes between sensors | Verify operation of exit gate. Check the number of dispensed notes. |
C004D | Cash cassette not properly set | Reset the cassette, check position of microswitch on right rear wall of cassette bay in the dispenser. Check the condition of the white plastic cassette retaining clips in the dispenser. |
C004E | Miscount of notes between sensors | Test CDU using diagnostics, verify amount of dispensed notes versus requested notes. |
C004F | Miscount of notes between sensors | Test CDU using diagnostics, verify amount of dispensed notes versus requested notes. |
C0050 | Power failure during dispense | Remove any notes from path, verify amount of dispensed notes. |
C0051 | Over 150 notes requested | Contact manufacturer |
C0052 | Detected notes in path after dispense | Remove any notes from path, verify amount of dispensed notes. |
C0053 | CDU double detect module failure. | Contact manufacturer |
C0055 | Detected long notes at outlet sensor | Check quality of cash, verify that denomination matches actual loaded cash. |
C0056 | Exit gate sensor failure | Contact manufacturer |
C006x | Sensor failure | Check sensors for debris. Contact manufacturer. |
C007x | Sensor failure | Check sensors for debris. Contact manufacturer. |
C0082 | Shutter failure | Contact manufacturer |
C0083 | Stacker sensor failure | Contact manufacturer |
C0084 | Shutter close error | Contact manufacturer |
CDNxx | CDU connection failure | Check cables between CDU and Mainboard, remove cables (even though they may be attached) and re-connect. This error is of concern only if it is repeated. Outside interference may cause it. |
D0001 | Modem initializing error | Check modem |
D0002 | Reversal transaction failed. | Check transaction with the processor. Verify CDU functionality with diagnostics. Verify phone connection. |
D0012 | Invalid Transaction | Code reported from host processor |
D0013 | Invalid Amount | Code reported from host processor |
D0014 | Invalid Card Number | Code reported from host processor |
D0020 | Surcharge screen should have been displayed | Code reported from host processor |
D0024 | Exceeds issuer withdrawl limit | Code reported from host processor |
D0039 | No credit account | Code reported from host processor |
D0051 | Insufficient funds | Code reported from host processor |
D0052 | No checking account | Code reported from host processor |
D0053 | No savings account | Code reported from host processor |
D0054 | Expired Card | Code reported from host processor |
D0055 | Invalid PIN | Code reported from host processor – If processing through Coredata verify that Dual-Masterkey is enabled (Host Setup) – all other processors it is disabled. |
D0057 | Transaction not permitted – card | Code reported from host processor |
D0058 | Transaction not permitted – Terminal | Code reported from host processor |
D0061 | Exceeded withdrawl limit | Code reported from host processor |
D0075 | Number of PIN tries exceeded | Code reported from host processor |
D0078 | No Account | Code reported from host processor |
D0080 | Invalid Date | Code reported from host processor |
D0083 | Cannot verify PIN | Code reported from host processor |
D0086 | Cannot verify PIN | Code reported from host processor |
D0091 | Bank unavailable | Code reported from host processor |
D0092 | System unavailable | Code reported from host processor |
D0093 | Transaction serial number mismatch | Contact host processor |
D0094 | Record format mismatch | Contact host processor |
D0095 | Routing ID mismatch | Verify Routing ID number – Contact host processor |
D0096 | Terminal ID mismatch | Verify Terminal ID number – Contact host processor |
D0097 | Response type mismatch (reversal) | Contact host processor |
D0098 | Response type mismatch (day-close) | Contact host processor |
D0099 | Response type mismatch (Configuration) | Contact host processor |
D009A | Response type mismatch (Withdrawl, Balance, Transfer) | Contact host processor |
D009B | STX omitted | Contact host processor |
D009C | ETX omitted | Contact host processor |
D009D | FS omitted (after response code) | Verify that version of Mini-Bank Software matches host processor. Contact host processor |
D009E | FS omitted (after retrieval referance number) | Verify that version of Mini-Bank Software matches host processor. Contact host processor |
D009F | FS omitted (after system trace audit number) | Verify that version of Mini-Bank Software matches host processor. Contact host processor |
D00A0 | FS omitted (after account balance) | Verify that version of Mini-Bank Software matches host processor. Contact host processor |
D00A1 | FS omitted (after available balance) | Verify that version of Mini-Bank Software matches host processor. Contact host processor |
D00A2 | FS omitted (after available balance) | Verify that version of Mini-Bank Software matches host processor. Contact host processor |
D00A3 | FS omitted (after authorization response text) | Verify that version of Mini-Bank Software matches host processor. Contact host processor |
D00A4 | ETX is in wrong place | Verify that version of Mini-Bank Software matches host processor. Contact host processor |
D00A5 | FS omitted (after total cash dispense amount in day close) | Verify that version of Mini-Bank Software matches host processor. Contact host processor |
D00A6 | FS omitted (after total non cash dispense amount in day close) | Verify that version of Mini-Bank Software matches host processor. Contact host processor |
D00A7 | FS omitted (after surcharge amount in day close message) | Verify that version of Mini-Bank Software matches host processor. Contact host processor |
D00A8 | FS omitted (after surcharge amount in configuration message) | Verify that version of Mini-Bank Software matches host processor. Contact host processor |
D00A9 | ETX omitted (from configuration message) | Contact host processor |
D0300 | Modem is not responding | Verify modem function. |
D1000 | No Connection | Verify modem function. |
D1100 | ENQ not received from host | Contact host processor |
D1200 | Transmission error | Verify modem function. |
D1300 | NAK sent 3 times to host | Verify host phone number – See D170x |
D1500 | Modem connection time out – host not responding | Verify host phone number – verify modem speed – See D170x |
D170x | Modem cannot support connection – excessive line noise (usualy D1704/06) | Phone line connected to ATM will not support Data-communication. In line filter may fix this. Excessive EMI emissions from outside source (neon sign, freezer) |
D1800 | No dial tone | Verify that incoming phone line is plugged into “Line” rather than “Phone” on mainboard. Phone line is in use or is being shared with another phone device (FAX, POS, phone) |
D1900 | No answer | Verify host phone number – See D170x |
D2000 | Phone line Busy | Verify host phone number – call line with handset and check for busy signal – See D170x |
D2100 | Modem initializing error | Check modem |
D2200 | EOT not received from host | Contact host processor |
E000x | RMS port failure, response time out, modem failure, no dial tone | Verify RMS settings (Host Setup) – See D170x |
F0001 | Current Number of Bills is 0 | Load notes into the cash cassette – use Add Cassette function in Settlement |
F0002 | No Surcharge Owner set | Set Surcharge owner – (Customer Setup) |
F0003 | No Surcharge Amount | Set Surcharge amount – (Customer Setup) |
F0004 | No refresh timer set when advertisement is enabled | Set refresh timer – (Customer Setup) |
F0005 | No Advertisement text when advertisement is enabled | Set Advertisement text – (Customer Setup) |
F0006 | Dispense limit set error (must be less than 25 notes) | Set Dispense limit – (Transaction Setup) |
F0007 | Denomination Set error | Valid Denominations are $10, $20, $50, $100 – (Transaction Setup) |
F0008 | Fast Cash Set error (cannot exceed dispense limit) | Check fast cash settings (Transaction Setup) |
F0009 | Master Key index is invalid | Check Master Key index – verify checksum (Host Setup) |
F000A | Master Key is empty | Check Master Key checksum – re-inject key (Host Setup) |
F000B | Host Telephone Number is not set | Set Host Telephone Number – (Host Setup) |
F000C | Error Retry timer is not set | Set Error retry timer (Host Setup) |
F000D | RMS Password is not set when RMS is enabled | Set RMS Password – (Host Setup) |
F000E | RMS phone number is not set when RMS send is enabled | Set RMS Phone number – (Host Setup) |
F000F | Terminal ID is not set | Set Terminal ID number – (Host Setup) |
F0010 | Routing ID is not set | Set Routing ID number – (Host Setup) |
F0011 | Master Key Serial number is not set | Set Master Key serial number – (Host Setup) |
TRANAX ATM ERROR CODES
20001 | Unable to load a cassette | Remove and replace cassette – Check the micro-switch located on the inside left wall of the dispenser |
20002 | Low Cash | Replenish the cash – if using less than 75 bills, disable “Low Cash Warning” in the Transaction Setup menu. |
20003 | Reject Bin is Full | Empty reject bin – if bin is empty, do a Cassette Total |
20004 | Vault Door is Open | Close vault door – check vault door switch (located upper left corner) – check that black and white, 2 -wire connector is properly connected at rear of main board. |
20010 | Receipt Paper Jam | Remove jammed paper – Release receipt paper drawer by pressing the tab with the green sticker located at the front of the printer. |
20012 | Receipt printer feed lever open | Close the feed lever on the printer. |
20013 | Receipt paper is empty | Replenish the paper roll |
20014 | Thermal printer is overheated | Contact manufacturer |
2xx15 | Cash Dispenser detects bills prior to dispensing | Remove any jammed bills from the dispenser. |
Axxx1 | Receipt printer feed lever open – during operation | Close the feed lever on the printer. |
Axxx2 | Thermal printer is overheated – during operation | Contact manufacturer |
Axxx3 | Receipt Paper Jam | Remove jammed paper – Release receipt paper drawer by pressing the tab with the green sticker located at the front of the printer. |
Axxx4 | Receipt paper is empty | Replenish the paper roll |
Axxx5 | Receipt paper is jamming during loading | Remove any jammed paper and then reload. |
Axxx8 | Receipt paper cutter error | Contact manufacturer |
ADNxx | Printer connection error | Check cables between Printer and Mainboard, remove cables (even though they may be attached) and re-connect |
C001x | CDU sensor is tripped | Most typically a COO11 error, this would indicate a bill jam at the exit sensor of the Cash Dispenser. Usually caused by a customer putting fingers in the cash drawer during dispense. |
C002x | CDU sensor is tripped | Check dispenser for jammed bills and restart the machine |
C0030 | CDU motor failure | Contact manufacturer |
C0031 | CDU Gate solenoid error | Contact manufacturer |
C0032 | Outlet solenoid error | Contact manufacturer |
C0033 | CDU Encoder error | Contact manufacturer |
C0034 | Double Note detect module failure | Contact manufacturer |
C0035 | Double Note detect module failure (2) | Contact manufacturer |
C0036 | Detected notes in path before initializing | Check for notes in the Cash Dispenser. |
C0039 | Gate sensor open during initializing | Contact manufacturer |
C003B | Notes detected during installation | Check for notes in the Cash Dispenser. |
C0040 | Cassette removed during dispense | Reset the cassette, check position of microswitch on right rear wall of cassette bay in the dispenser. Check the condition of the white plastic cassette retaining clips in the dispenser. |
C0041 | Tried to dispense notes more than 5 times | Check the condition of the cash in the cassette. Verify that the cash is of good quality. Check that the denomination in Transaction setup matches the actual denomination loaded |
C0042 | Note jam | Check for notes in the Cash Dispenser. |
C0043 | More than 10 notes rejected during one transaction | Verify the quality of the cash. Straighten and shuffle cash in the cassette. |
C0044 | More than 5 notes rejected consecutively | Verify the quality of the cash. Straighten and shuffle cash in the cassette. |
C0046 | CDU Hardware Failure | Contact manufacturer |
C0047 | Feed error | Check the notes in the cassette, feed error occurred where the cash leaves the cassette. Verify that the cassette has cash in it. |
C0048 | Incorrect bill count | Verify cash count under settlement |
C004A | Jammed notes | Check for notes in the Cash Dispenser. |
C004B | Long note detected 3 times consecutively | Verify the quality of the cash. Straighten and shuffle cash in the cassette. |
C004C | Miscount of notes between sensors | Verify operation of exit gate. Check the number of dispensed notes. |
C004D | Cash cassette not properly set | Reset the cassette, check position of microswitch on right rear wall of cassette bay in the dispenser. Check the condition of the white plastic cassette retaining clips in the dispenser. |
C004E | Miscount of notes between sensors | Test CDU using diagnostics, verify amount of dispensed notes versus requested notes. |
C004F | Miscount of notes between sensors | Test CDU using diagnostics, verify amount of dispensed notes versus requested notes. |
C0050 | Power failure during dispense | Remove any notes from path, verify amount of dispensed notes. |
C0051 | Over 150 notes requested | Contact manufacturer |
C0052 | Detected notes in path after dispense | Remove any notes from path, verify amount of dispensed notes. |
C0053 | CDU double detect module failure. | Contact manufacturer |
C0055 | Detected long notes at outlet sensor | Check quality of cash, verify that denomination matches actual loaded cash. |
C0056 | Exit gate sensor failure | Contact manufacturer |
C006x | Sensor failure | Check sensors for debris. Contact manufacturer. |
C007x | Sensor failure | Check sensors for debris. Contact manufacturer. |
C0082 | Shutter failure | Contact manufacturer |
C0083 | Stacker sensor failure | Contact manufacturer |
C0084 | Shutter close error | Contact manufacturer |
CDNxx | CDU connection failure | Check cables between CDU and Mainboard, remove cables (even though they may be attached) and re-connect. This error is of concern only if it is repeated. Outside interference may cause it. |
D0001 | Modem initializing error | Check modem |
D0002 | Reversal transaction failed. | Check transaction with the processor. Verify CDU functionality with diagnostics. Verify phone connection. |
D0012 | Invalid Transaction | Code reported from host processor |
D0013 | Invalid Amount | Code reported from host processor |
D0014 | Invalid Card Number | Code reported from host processor |
D0020 | Surcharge screen should have been displayed | Code reported from host processor |
D0024 | Exceeds issuer withdrawl limit | Code reported from host processor |
D0039 | No credit account | Code reported from host processor |
D0051 | Insufficient funds | Code reported from host processor |
D0052 | No checking account | Code reported from host processor |
D0053 | No savings account | Code reported from host processor |
D0054 | Expired Card | Code reported from host processor |
D0055 | Invalid PIN | Code reported from host processor – If processing through Coredata verify that Dual-Masterkey is enabled (Host Setup) – all other processors it is disabled. |
D0057 | Transaction not permitted – card | Code reported from host processor |
D0058 | Transaction not permitted – Terminal | Code reported from host processor |
D0061 | Exceeded withdrawl limit | Code reported from host processor |
D0075 | Number of PIN tries exceeded | Code reported from host processor |
D0078 | No Account | Code reported from host processor |
D0080 | Invalid Date | Code reported from host processor |
D0083 | Cannot verify PIN | Code reported from host processor |
D0086 | Cannot verify PIN | Code reported from host processor |
D0091 | Bank unavailable | Code reported from host processor |
D0092 | System unavailable | Code reported from host processor |
D0093 | Transaction serial number mismatch | Contact host processor |
D0094 | Record format mismatch | Contact host processor |
D0095 | Routing ID mismatch | Verify Routing ID number – Contact host processor |
D0096 | Terminal ID mismatch | Verify Terminal ID number – Contact host processor |
D0097 | Response type mismatch (reversal) | Contact host processor |
D0098 | Response type mismatch (day-close) | Contact host processor |
D0099 | Response type mismatch (Configuration) | Contact host processor |
D009A | Response type mismatch (Withdrawl, Balance, Transfer) | Contact host processor |
D009B | STX omitted | Contact host processor |
D009C | ETX omitted | Contact host processor |
D009D | FS omitted (after response code) | Verify that version of Mini-Bank Software matches host processor. Contact host processor |
D009E | FS omitted (after retrieval referance number) | Verify that version of Mini-Bank Software matches host processor. Contact host processor |
D009F | FS omitted (after system trace audit number) | Verify that version of Mini-Bank Software matches host processor. Contact host processor |
D00A0 | FS omitted (after account balance) | Verify that version of Mini-Bank Software matches host processor. Contact host processor |
D00A1 | FS omitted (after available balance) | Verify that version of Mini-Bank Software matches host processor. Contact host processor |
D00A2 | FS omitted (after available balance) | Verify that version of Mini-Bank Software matches host processor. Contact host processor |
D00A3 | FS omitted (after authorization response text) | Verify that version of Mini-Bank Software matches host processor. Contact host processor |
D00A4 | ETX is in wrong place | Verify that version of Mini-Bank Software matches host processor. Contact host processor |
D00A5 | FS omitted (after total cash dispense amount in day close) | Verify that version of Mini-Bank Software matches host processor. Contact host processor |
D00A6 | FS omitted (after total non cash dispense amount in day close) | Verify that version of Mini-Bank Software matches host processor. Contact host processor |
D00A7 | FS omitted (after surcharge amount in day close message) | Verify that version of Mini-Bank Software matches host processor. Contact host processor |
D00A8 | FS omitted (after surcharge amount in configuration message) | Verify that version of Mini-Bank Software matches host processor. Contact host processor |
D00A9 | ETX omitted (from configuration message) | Contact host processor |
D0300 | Modem is not responding | Verify modem function. |
D1000 | No Connection | Verify modem function. |
D1100 | ENQ not received from host | Contact host processor |
D1200 | Transmission error | Verify modem function. |
D1300 | NAK sent 3 times to host | Verify host phone number – See D170x |
D1500 | Modem connection time out – host not responding | Verify host phone number – verify modem speed – See D170x |
D170x | Modem cannot support connection – excessive line noise (usualy D1704/06) | Phone line connected to ATM will not support Data-communication. In line filter may fix this. Excessive EMI emissions from outside source (neon sign, freezer) |
D1800 | No dial tone | Verify that incoming phone line is plugged into “Line” rather than “Phone” on mainboard. Phone line is in use or is being shared with another phone device (FAX, POS, phone) |
D1900 | No answer | Verify host phone number – See D170x |
D2000 | Phone line Busy | Verify host phone number – call line with handset and check for busy signal – See D170x |
D2100 | Modem initializing error | Check modem |
D2200 | EOT not received from host | Contact host processor |
E000x | RMS port failure, response time out, modem failure, no dial tone | Verify RMS settings (Host Setup) – See D170x |
F0001 | Current Number of Bills is 0 | Load notes into the cash cassette – use Add Cassette function in Settlement |
F0002 | No Surcharge Owner set | Set Surcharge owner – (Customer Setup) |
F0003 | No Surcharge Amount | Set Surcharge amount – (Customer Setup) |
F0004 | No refresh timer set when advertisement is enabled | Set refresh timer – (Customer Setup) |
F0005 | No Advertisement text when advertisement is enabled | Set Advertisement text – (Customer Setup) |
F0006 | Dispense limit set error (must be less than 25 notes) | Set Dispense limit – (Transaction Setup) |
F0007 | Denomination Set error | Valid Denominations are $10, $20, $50, $100 – (Transaction Setup) |
F0008 | Fast Cash Set error (cannot exceed dispense limit) | Check fast cash settings (Transaction Setup) |
F0009 | Master Key index is invalid | Check Master Key index – verify checksum (Host Setup) |
F000A | Master Key is empty | Check Master Key checksum – re-inject key (Host Setup) |
F000B | Host Telephone Number is not set | Set Host Telephone Number – (Host Setup) |
F000C | Error Retry timer is not set | Set Error retry timer (Host Setup) |
F000D | RMS Password is not set when RMS is enabled | Set RMS Password – (Host Setup) |
F000E | RMS phone number is not set when RMS send is enabled | Set RMS Phone number – (Host Setup) |
F000F | Terminal ID is not set | Set Terminal ID number – (Host Setup) |
F0010 | Routing ID is not set | Set Routing ID number – (Host Setup) |
F0011 | Master Key Serial number is not set | Set Master Key serial number – (Host Setup) |
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